Job Title: Call Center Agent
Location: Islamabad, Rawalpindi, Pakistan
Terms: Full-Time
Call Center Agent at Prime BPO April 2021
About Company (Prime BPO):
Umar Jalil Malik (CEO) and Mohammad Abbas (General Manager) started the company in 2014 with a small setup. Their hard work and consistency made them achieve their goals. Prime bpo is since known for their quality, training, and leadership programs.
Prime Bpo and Telecommunications is one of the leading companies in Pakistan. It has been providing services since 3 years and now prime bpo is being ranked in the top 12 bpo’s across the country and we have the most qualified leaders.
We ensure free outsourcing experience for our clients by outsourcing data cleansing solutions that allow you to avail cost effective and high quality services.
We are dedicated to delivering the highest level of customer satisfaction by offering superior inbound call center and answering services.
About Role/Job Purpose:
Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and/or services.
Call Center Agent at Prime BPO April 2021
Job Responsibilities:
- Collaborate and build relationships with customers to strengthen competitiveness
- Communicate timely back to customers, to engage and insure the services delivered are proper.
- Contribute to customer development role.
- Ensure a positive Customer Experience ultimately leading to a good Quality Assurance (QA) Score.
Requirements :
- Minimum Education: Matriculation/O-Level
- Career Level: Entry Level
- Minimum Experience: Fresh
- Gender: No Preference
Submit Your Application Now
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