Staff job

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About: Muslim Commercial Bank

We are a team of committed professionals, providing innovative and efficient financial solutions to create and nurture long-term relationships with our customers. In doing so, we ensure that our shareholders can invest with confidence in us.

MCB Careers | MCB Current Opening-2023

Latest jobs Listing at MCB

CUSTOMER SERVICES OFFICER

No. of Positions: 01 No.

Location

Islamabad, Faisalabad, Gujranwala, Karachi, Lahore, Mardan, Multan, Quetta, Rawalpindi, Sargodha, Sialkot, Sukkur, Abbottabad, Attock, Badin, Bahawalnagar, Bahawalpur, Chakwal, Dera Ghazi Khan, Fateh Jang, Gujrat, Jhelum, Jhang, Khuzdar, Kohat, Larkana, Mandi Bahauddin, Mirpur (AJK), Mirpur Khas, Muzaffarabad, Muzaffargarh, Nawabshah, Naushahro Feroze, Okara, Rahimyar Khan, Sahiwal, Sheikhupura, Tobatek Singh, Vehari, Mian Walli, Swat, Makran, FR Peshawar

jobs description

• To consistently meet high standards of services for external and internal customers by ensuring process standardization, timely resolution, inculcation of a customer centric culture and strong operational controls in accordance with the Bank’s regulations
• Interacting with customers at the branch reception / inquiring the purpose of visit and route the customers to the relevant desk accordingly to provide efficient services.
• Adherence to Service Protocols , Service Management
• Program and Service Indicators Monitoring to achieve organization’s prime objective regarding ultimate customer satisfaction.
• Resolving / replying to the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of queries to ensure the customer leaves the branch with utmost satisfaction.

UNIVERSAL SERVICES OFFICER

No. of Positions: 01 No.

Location

Islamabad, Faisalabad, Gujranwala, Hyderabad, Karachi, Lahore, Mardan, Multan, Quetta, Rawalpindi, Sargodha, Sialkot, Sukkur, Abbottabad, Attock, Badin, Bahawalnagar, Bahawalpur, Chakwal, Dera Ghazi Khan, Fateh Jang, Gujrat, Jhelum, Jhang, Khuzdar, Kohat, Larkana, Mandi Bahauddin, Mirpur (AJK), Mirpur Khas, Muzaffarabad, Muzaffargarh, Nawabshah, Naushahro Feroze, Okara, Rahimyar Khan, Sahiwal, Sheikhupura, Tobatek Singh, Vehari, Mian Walli, Swat, Makran, FR Peshawar

Criteria for Hiring JObs:

• Not essentially required however may be preferred.

RELATIONSHIP MANAGER

No. of Positions: 15 Nos.

Location

• Faisalabad, Gujranwala, Lahore, Multan, Sialkot, Bahawalpur, Sahiwal

RequirEMENT

• Achieve assigned Deposit targets on monthly basis through New to bank customers to manage & grow deposit portfolio assigned by the branch management.
• Achieve assigned Cross-sales target of all consumer banking products (Credit Cards, Auto Loans, Bancassurance, Personal Loan etc.)
• Maintain high service quality standards while interacting with the customers for business retention Important Note:-
• Only short-listed candidates will be intimated through invitation
• Letters / SMS / e-mail.

Required Skills

• Liability Sales, Retail Banking, Strengthening Client Relationships, Relationship Management,

BRANCH MANAGER

• No. of Positions: 15 Nos.

Location

• Faisalabad, Gujranwala, Lahore, Multan, Sialkot, Bahawalpur, Sahiwal

about job

• Formulation & implementation of sales plans to deepen the existing relationships as well as to identify the new opportunities for the achievement of branch’s multi-dimensional targets (deposits, advances, profit)
• Train & motivate all front-end staff to develop their technical & core competencies.
• Lead them as per sales plan for sales maximization.
• Evaluation, recommendations and elevation of credit proposal and supervision of all asset-related matters.
• Complete adherence to Service Management Program through complaint resolution by contiguous review & improvement of processes, practices & resources to ensure that service standards are met for customer retention.
• Ensure that all financial targets are met for the branch and assurance of cost controls and maximization of revenue generation through “good selling” and plugging of revenue leakages in the branc

Required Skills

• Retail Banking, Branch Banking, Branch Administration, Branch Operation, Branch Management,

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Submit Your Application Now

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