Job Title: Customer Support Specialist
Location: Lahore, Pakistan
Terms: Full-Time
Customer Support Specialist Jobs at ABB Pakistan April 2021
About Company (EL Global Markets):
ABB’s Electrification Business Area is a leading provider of a full range of protection, control and measurement solutions – enabling safer and smarter electricity flow from substation to the point of consumption. We deliver products and systems designed to connect, protect and control electrical systems, ensuring reliability, efficiency and safety for equipment and personnel.
About Role/Job Purpose:
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
Customer Support Specialist Jobs at ABB Pakistan April 2021
Job Responsibilities:
- Resolving the issues faced by customers on orders or payments, by coordinating with sales, operations or supply chain management and other internal or external teams.
- Preparing and analyzing statistical report including forecasting using available tools and collecting relevant information.
- Tracking the target performance and providing the results to management.
- Ensuring the health, safety and environment policies and processes are followed and practiced.
Requirements :
- Bachelor’s degree in Arts, Science or Commerce.
- Minimum 3-5 years of experience in order handling role.
- Candidates must have experience in SAP and order management.
- Strong user experience in Microsoft Office tools.
Submit Your Application Now
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