Job Title: Guest Service Center Supervisor
Location: Dubai – United Arab Emirates
Terms: Full-Time
Posted Date: 14.04.2021
Valid Date: 22.04.2021
Guest Service Center Supervisor Job at Anantara The Palm Dubai Resort-April 2021 Apply Now
About Company: Anantara Hotels & Resorts
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
About Job/Role:
- In this role you are a key ambassador for the hotel and the brand, and will work to create one of the most powerful first impressions for our guests. You will have a friendly and outgoing personality, and a genuine interest in meeting and taking care of guests from all over the world.
Guest Service Center Supervisor Job at Anantara The Palm Dubai Resort-April 2021 Apply Now
Responsibility:
- You will be an information provider, diplomat, salesperson, hotel representative, and public relations agent, all of which needs to be portrayed with utmost politeness, efficiency, and friendliness. Additionally, you will monitor daily guest arrivals, ensuring all reservations are honored, requests are carried out and realistic expectations are met. You must remain up-to-date with current knowledge about all the hotel products, services and facilities including room types and rates, food and beverage outlets and promotions, spa and health club offerings.
- He/She will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.
Requirements :
- College diploma in hotel management or related field
- Previous experience in Front Office or Guest Services
- Communication skills
- Experience with Front Office Systems
- Good English skills, both written and spoken
Submit Your Application Now
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