Head of Accounts Relationship job at The British Council-April 2021

Job Title: Head of Accounts Relationship

Location: Lahore, PK Islamabad, PK Karachi, South Asia, PK, Pakistan
Terms: Full-Time
Date of posting: 18.04.2021
Valid Date: 28.04.2021
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About Company (British Council):

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. 


About Job/Role:

The purpose of this role is to proactively manage relationships to ensure we understand our partners strategies, exceed their needs and grow our share of their business we deliver. To ensure our offer to awarding bodies remains relevant, up to date and customer focused and positions us as the partner of choice in the overseas Exams delivery in Pakistan. To work closely with Director Business Development, Examinations, Pakistan to strategically lead and ensure our value-add offer for our EXAMS business remains relevant and customer focused, impact led, and value driven.

Head of Accounts Relationship job at The British Council-April 2021

Job Responsibilities:

  • Develop and implement key account relationships strategy with defined success criteria and measurable output in terms of sales, volumes and customer satisfaction.
  • Lead on key client relationships with representatives of various examination boards.
  • Regulatory and other stakeholders in-country while championing British Council’s thought leadership in assessments sector.
  • Work with other functional heads to achieve excellence of B2C and B2B customer experience based on customer feedback while embedding sales and operational planning model.
  • To work closely with Director Business Development, Examinations, Pakistan to strategically lead and ensure our value-add offer for our EXAMS business remains relevant and customer focused, impact led, and value driven

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