IT Support Specialist Job | Latest Cloudelligent 2022

Job Title: Pak Jobs Cloudelligent looking to hire following staff
Jobs LocationIslamabad, Pakistan
Hiring OrganizationCloudelligent, Pakistan
Published Date 19th May 2022
Valid Date30th May 2022
Job TypeFull time
Salary PKR
Official Websitcloudelligent.com
IT Support Specialist Job | Latest Cloudelligent 2022

About : Cloudelligent

Cloudelligent is Cloud-native consultancy and AWS Advanced consulting partner! We specialize in providing bespoke cloud solutions to the SMB & enterprise segments as well as the public sector (Non-Profit Organizations). Being a next-gen cloud service provider, Cloudelligent helps small businesses & medium/large enterprises to break free from hardware lifecycle and capital expenditures, allowing them to make the most out of their cloud investment. We have an international footprint with a diverse team of domain experts, and we are customer obsessed.  

IT Support Specialist Job | Latest Cloudelligent 2022
LATEST JOBS at Cloudelligent

IT Support Specialist

  • Islamabad, Pakistan

Responsibilities

  • Manage activation issues for Microsoft 365 Apps for enterprise.
  • Troubleshoot software, hardware, and network issues.
  • Train end-users how to setup and use new technologies.
  • Support Cloudelligent in-house IT operations at Islamabad office.
  • Perform vendor management for procurement and support (Cloudelligent/Clients).
  • Assist Cloud team with migration and supporting infrastructure on Azure/AWS.
  • Backup and restore organization’s data files and systems.
  • Install, configure, and upgrade PC software and operating systems.
  • Manage inventory and track IT assets used by the organization.
  • Maintain and deploy images of laptops for quick deployment.
  • Use specialized help desk support software to take control of end-users’ computers to troubleshoot, diagnose and resolve complex issues.
  • Author, edit, and manage IT documentation to improve our clients IT policy, procedures, and protocols.
  • Manage the helpdesk collaboratively for optimal performance and support by resolving incidents in a timely manner.
  • Prepare and present weekly updates.
  • Participate in IT projects.

Requirements

  • Bachelor’s degree in information technology, computer science or related field.
  • 2+ years of experience providing customer-focused technical support.
  • Office 365 administration experience.
  • Office 365 SharePoint Administrator experience.
  • Experience with Azure AD and Exchange online.
  • Experience using RMM/Ticketing System preferably Connect wise.
  • Good Knowledge of Power App and Share point is a MUST.
  • Proficient knowledge of Windows operating systems.
  • Microsoft certifications a plus.
  • Effective communication skills (proficiency in English language).
  • Self-driven, ability to work independently or as part of a project team with limited supervision. 

IT Support Specialist Job | Latest Cloudelligent 2022

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