Latest Jobs as Field Support Associate at S&P Global 2022

About company : S&P Global

S&P Global Mobility provides invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility.

Latest Jobs as Field Support Associate at S&P Global2022

LATEST JOBS LISTING ATS&P Global

Field Support Associate

Islamabad Pakistan

Job Description

•  Our team supports S&P Platts Global team members in our Commercial organization to attract new clients and provide support using our CRM tools and applications.  We work to drive operational efficiency for all business stakeholders by working within the agile framework to prioritize, plan and oversee the delivery of strategic initiatives on commercial systems – Salesforce, Marketo, etc.. This team works with employees around the globe and at all levels in the business, providing a unique opportunity to get exposure to all areas of the business.  We are a growing team with many senior associates that can provide on-the-job training and mentoring on a going forward basis. 

Responsibilities

• Champion SFDC best practices throughout the organization 

• Support our Commercial teams in their daily workflows and ensure our commercial system(s) is/are meeting the needs of the business 
• Act as Tier 1 support for incoming tickets/cases, resolving system/process issues and escalating to correct teams if needed 

• Handle questions/requests related to Salesforce and connected applications (such as but not limited to Marketo, CVent, etc.) and related processes 

Qualifications

• An undergraduate degree on Finance, Accounting, Business, Economics, or any related field.  

• Preferably with 1-5 years of experience in client support function. Fresh graduates are welcome to apply. 
• Must possess strong quantitative, analytical and interpretive skills.   
• Excellent oral and written communication skills are required along with excellent MS Office skills.  

for more detail please click APPLY ONLINE button

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