Lead Telephony Engineer Jobs | Private Sector Jobs 2023 latest
About: Afiniti
- Afiniti Ltd., also called Afiniti, is an American multinational data and software company. Founded in 2005, Afiniti is focused on developing artificial intelligence for use in customer call centers. Afiniti is a unicorn company with a valuation of $1.6 billion in 2017.
Lead Telephony Engineer Jobs | Private Sector Jobs 2023 latest
LATEST JOBS LISTING at Afiniti
1. Account Manager
Job Requirements:
- Masters’ or Bachelors’ degree in Telecommunication, Electronics, Electrical or Computer Engineering.
- 4 to 5 years of experience working on IP Telephony or Contact Center Solutions.
- Expertise in Avaya, Cisco, Genesys, Asterisk, OpenSIPS or any other contact center product.
- Good understanding of Virtualization, Containerization and Cloud platforms.
- Excellent written and oral communication skills.
- Good Database understanding & API experience for data get and post.
- Experience of deploying solutions in cloud such as AWS, Azure or GCP will be beneficial.
- Knowledge of security vulnerabilities & security audits.
Qualifications
- Masters’ or Bachelors’ degree in Telecommunication, Electronics, Electrical or Computer Engineering.
Job Description:
- Provide subject matter expertise to development, testing and design teams on contact center technology.
- Administer, Configure, implement, and maintain multi-vendor contact center switches/solutions on both on premises and Cloud hosted solutions.
- Manage labs as well as staging and production solutions.
- Resolve day-to-day issues and ensure SLAs for internal and external clients.
- Manage internal and external projects for lab setups
- Coordinate across other teams & disciplines e.g. Procurement, Partnership, SID Team, Project Management, Product Management and Support teams.
- Provide daily / weekly reports to leadership on issues and projects.
for more detail please click apply online button
How To Apply
Candidates should send the following documents to the address given below.
- Application Form (Download)
- Educational documents
- Experience certificate
- Attested copy of CNIC
- Computer / IT Diploma (for Data Entry Operator)
- Passport size photograph
Submit Your Application Now
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