OnCall Support Engineers Jobs at nClouds in Islamabad 2022 | April 2022 Latest

About : nClouds

nClouds is a certified, award-winning provider of AWS and DevOps consulting and implementation services. – AWS Premier Consulting Partner. – We are an integrated team of skilled engineers, architects, developers, project managers, and sales & marketing professionals who are passionate about software excellence, innovation, and client success. We work with organizations of all sizes, in all industries, including some of the coolest startups and growth companies in Silicon Valley.

OnCall Support Engineers Jobs at nClouds in Islamabad 2022 | April 2022 Latest

LATEST JOBS LISTING AT nClouds

OnCall Support Engineers

Job Description

• First level of responder to client’s infrastructure issues, alerts, tickets and queries.
• Ensure in-time response to client’s alerts, tickets and queries within agreed upon SLA.
• Ensure manning of the alert management system (PagerDuty) during his/her shift.
• Assist Senior Support Engineer in building and maintaining Runbooks of the assigned clients.

Qualification

• Good understanding of basic cloud concepts.
• At least 1-year hands-on experience with some basic to intermediate level skills on Linux/Unix-based OS.
• Basic to Intermediate level knowledge and some hands-on experience with AWS services like VPC, EC2, CloudWatch, CloudTrail, IAM, RDS, ECS/EKS, Lambda, Opsworks, VPN, etc.
• Basic to Intermediate level knowledge of Shell/Bash scripting.

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