Outbound Team Lead | Daraz Pakistan-May 2021

Job Title:
Outbound Team Lead

Location: Karachi, Sindh, Pakistan
Terms: Full-Time
Date of Posting: 01.05.2021
Closing Date: 15.05.2021
Outbound Team Lead | Daraz Pakistan-May 2021

About Company:
Daraz Pakistan

Pakistan’s best online shopping store with 15+ million products at resounding discounts in Karachi ✓ Lahore ✓ Islamabad ✓ All across Pakistan with cash on delivery

Outbound Team Lead | Daraz Pakistan-May 2021

Job Responsibilities:

– Report to the Warehouse Manager
– Be responsible of daily operations performance (Productivity, quality) to reach expected SLA within budget
– Ensure sufficient manpower to match high and low volumes, safeguard SLA’s by scaling up during peaks
– Ensure all customer orders are picked, packed and shipped on time according to the SLA
– Prompt action is taken with any complaints that arise (quick action), problem solving and communicating to close any complaints quickly is essential
– Develop team mindset and skills to make them contribute to the continuous improvement.
– Be responsible for team development, adapt team structure to fit business evolution and provide coaching/training.
– Provide regular KPI reports with data and actions to measure progress against the plan objectives
– Be prepared to assist with other departments in the warehouse as and when required

Requirements :

  • IT Services
  • 1-3 years

Submit Your Application Now

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