Job Title: Service Desk Associate
Location: Lahore, Pakistan
Terms: Full-Time
Service Desk Associate Jobs at Nestle Pakistan April 2021 |Apply Now
About Company (Nestle):
We are Nestlé, the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: respect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geographies, working with diverse teams and cultures
About Role/Job Purpose:
To be a single point of contact to provide advice, guidance and the rapid restoration of normal services to its End-Users in his language.
Service Desk Associate Jobs at Nestle Pakistan April 2021 |Apply Now
Job Responsibilities:
- Log incidents/Requests/Interactions into Service Desk System, track through resolution and close tickets
- Give additional support to ensure 24 X 7 Service Desk Operations as per the duty Roster
- Research, resolve, and respond to inquiries based on Global standards and the use of Global support Systems
- Provide accurate and effective solutions directly to end users for incidents of moderate nature to ensure user productivity.
Requirements :
- IS/IT background with at least a bachelors degree in Computer Sciences
- 2+ years work experience in Service Desk environment
Submit Your Application Now
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